Privacy

How Datavirttech collects, holds, and uses personal information related to lesson enquiries and enrolments.

Data controller

Datavirttech (datavirttech.digital) is the controller for personal information collected through this website and through lesson administration. Contact: info@datavirttech.digital, (02) 6190 5826, 40 Cassinia Street, Retreat, New South Wales.

What we collect

  • Enquiry form details: name, email, optional lesson interest, preferred start week, and message content
  • Enrolment and invoicing details needed to confirm places and deposits
  • Limited technical data such as browser type and pages visited if analytics cookies are accepted

We do not ask for trading account passwords, government ID numbers, or payment card numbers through the website form.

We use information to respond to enquiries, administer lessons, meet record-keeping duties, and — only with consent — understand aggregated site traffic. Under the Australian Privacy Principles we handle information fairly and for stated purposes.

Retention

Enquiry messages are kept up to 24 months unless a longer period is needed for an active dispute or enrolment history. Invoicing records are retained as required by Australian tax law. Analytics data follows the cookie durations listed on our cookies page.

Your rights

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. Email info@datavirttech.digital with “Privacy request” in the subject. We aim to respond within 30 days.

International transfers

Our hosting or email providers may process data on servers outside Australia. Where that occurs we take reasonable steps to ensure comparable safeguards, such as reputable provider terms and encryption in transit.

Disclosure

We do not sell personal information. We may share details with service providers who help us run email, hosting, or accounting — only as needed — or when required by law.

Complaints

If you are unhappy with our privacy handling, contact us first. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).